ESP

Our 7-Eleven stores are open to welcome our customers 24 hours a day, 365 days a year, offering a wide variety of food, beverages and everyday products in nearby locations to make their lives easier.

7-Eleven contributes to the group’s sustainability strategy through initiatives that promote waste recycling, use of more environmentally friendly materials, clean energy, water care in our stores, and energy efficiency initiatives to reduce emissions, we also value, promote and encourage collaboration with regional suppliers to strengthen and enrich our product and service offering.


At 7-Eleven we are committed to the satisfaction of our customers and the well-being of our planet.

Value added

services:

  • Electronics

  • Deposits and bank payments

  • Utility payments and receipts

  • Wire transfers and receipt

  • Cash withdrawals

  • Cashing remittances from the US

  • Air time recharges

  • Gift cards

  • Contactless payments

  • Payment method for completing online purchases by paying cash at stores.

Digital tax

receipts

  • With the purchase ticket.

Home delivery

7-Eleven Vision

During the year:

  • We focused on simplifying our operational processes so that our employees can concentrate on providing the best service to shoppers.

  • We allocated resources to digitize processes and document their tracking, to ensure the highest quality standards.

  • We ensure that our customers had a variety of innovative products in stock to meet their needs.

  • We paid special attention to listening to our customers, their preferences, needs, and consumption patterns, so we could offer them better service and product availability.

Our Petro Seven Service Stations are strategically located to meet the demand for refueling, motor oils, and other products and services. They offer 24-hour service, accept a variety of payment methods and carry our private label products, all with a high-quality service that sets us apart.

We prioritize quality and safety in our Service Stations at all times, keeping them clean, well-lit, and equipped with all necessary security measures.

We consolidated the integral program of continuous formation Service Professionals, which is designed to offer a continuous improvement in customer service standards by developing our sales force personally and professionally in order to strengthen our customer service

This past year we were once again the energy that moves Mexico, enhacing our work on various initiatives.

We have contributed to strengthening ties with the local communities where we are located, generating local employment.

In order to enhance the effectiveness of our operations, we installed solar panels in our Service Stations.

We succeeded in becoming the first Mexican company to have 100% of its service stations compliant with vapor recovery system regulations.

Presence in

10

states

Through MAS Bodega y Logística, we are able to offer clients an extensive range of groceries and general merchandise, ensuring a complete selection at the best price for their businesses.

We also offer traditional retailers and semi-wholesalers the opportunity to access various products in packaging specifically designed to meet the needs of their market.

25,000

retailer clients served through MAS Bodega y Logística

In 2023 we reached a milestone instrengthening sales teams and commercial relations at MAS Bodega y Logística, fueled by a series of strategic events that not only boosted sales figures but created unique synergies with our valuable business partners.

At MercaDía, we are committed to offer fresh and quality products in accessible locations to our customers in outlying areas of the city, with ample hours that facilitate the daily replenishment of food and beverages, avoiding long transfers and offering them an option close to them.

In this mini-supermarket format, we offer staple dry goods and fresh produce, meats, and tortilla bakery.

In each of these mini markets, we are committed to offering products of the highest quality and freshness to meet our customers’ needs.

And through our unique shopping experience, customers have access to a wide variety of high-quality products, attractive weekly promotions, and excellent service at convenient locations and hours.